Terms of Service

Last Updated: November 9, 2025

Welcome to Runestone Miniworks!
These Terms of Service (“Terms”) govern your use of our website www.runestoneminiworks.com (the “Site”) and any related services, products, or features we offer (collectively, the “Services”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Us

The Site is owned and operated by:

Runestone Miniworks
Maidstone, United Kingdom
📧 info@runestoneminiworks.com
🌐 www.runestoneminiworks.com

2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to make a purchase or use our Services. By using the Site, you confirm that you meet this requirement.

3. Use of Our Site

You agree to use our Site and Services only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Site in any way that may damage, disable, or impair it.

  • Attempt to gain unauthorized access to any systems or networks connected to the Site.

  • Use our intellectual property, products, or materials for commercial purposes without our written consent.

4. Products and Availability

All products and prices on our Site are subject to change without notice.
We make every effort to ensure accuracy in product descriptions, images, and pricing, but occasional errors may occur.

We reserve the right to:

  • Correct any errors, inaccuracies, or omissions.

  • Limit quantities or cancel orders at our discretion.

  • Modify or discontinue products at any time without prior notice.

If we cancel an order after payment has been made, we will issue a full refund promptly.

5. Orders and Payments

All payments are processed securely through Squarespace Payments.
By submitting an order, you confirm that:

  • The information you provide is accurate and complete.

  • You are authorized to use the chosen payment method.

Payment is taken at the time of purchase. Your order is not confirmed until payment is successfully received.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

6. Shipping and Delivery

We deliver within the United Kingdom.
Shipping rates, timeframes, and conditions are outlined in our Shipping Policy.
Once dispatched, your order is handled by third-party couriers. We are not responsible for delays caused by postal services, customs, or other external factors beyond our control.

7. Returns and Refunds

If you’re not completely satisfied with your purchase, you may be eligible for a return or refund in accordance with our Refund & Returns Policy.

Please read that policy carefully to understand your rights and how to initiate a return.

8. Pricing and Taxes

All prices are listed in GBP (£) and include VAT where applicable.
Additional shipping or handling charges will be displayed at checkout before payment is completed.

9. Intellectual Property

All content on our Site — including text, images, product designs, logos, graphics, and artwork — is the property of Runestone Miniworks or its licensors and is protected by UK and international copyright and intellectual property laws.

You may not reproduce, distribute, or use any materials from our Site without prior written consent from us.

10. User Accounts

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your login information.

  • You must notify us immediately if you suspect unauthorized access or use of your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

11. Limitation of Liability

To the maximum extent permitted by law, Runestone Miniworks shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services, including loss of data, profits, or business opportunities.

Our total liability for any claim relating to your use of the Site shall not exceed the amount you paid for the relevant product or service.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under UK law.

12. Third-Party Services

Our Site may contain links to third-party websites or services (e.g., payment processors, analytics tools).
We are not responsible for the content, privacy practices, or actions of these third parties. You access them at your own risk.

13. Privacy and Data Protection

Your privacy is important to us.
Please review our Privacy Policy and Cookie Policy to understand how we collect, use, and protect your personal information.

14. Termination

We reserve the right to suspend or terminate access to our Site at any time without notice if we believe you have violated these Terms or engaged in unlawful activity.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.
You agree that any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We may update or modify these Terms from time to time. The latest version will always be available on this page, with the “Last Updated” date indicating when changes took effect.
Continued use of our Site after changes means you accept the revised Terms.

17. Contact Us

If you have any questions about these Terms of Service, please contact:

Runestone Miniworks
Maidstone, United Kingdom
📧 Email: info@runestoneminiworks.com
🌐 www.runestoneminiworks.com