Privacy Policy
Last Updated: November 9, 2025
Runestone Miniworks (“we,” “our,” “us”) operates the website www.runestoneminiworks.com (the “Site”) and provides related online services, content, tools, products, and features (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Site or make a purchase through our Services.
By accessing or using the Services, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described here.
1. Personal Information We Collect
When we use the term “personal information,” we mean any information that can identify you directly or indirectly. The types of personal information we may collect include:
a. Contact Information
Name
Billing and shipping address
Email address
Telephone number
b. Payment Information
Payment card details and related transaction information (processed securely through Squarespace Payments or its payment processors; we do not store your full payment information).
c. Account Information
Username, password, and account preferences (if you create an account).
d. Transaction & Order Information
Details of items viewed, added to your cart, or purchased, as well as order history and returns.
e. Communications
Messages and correspondence you send to us (e.g., support inquiries or product questions).
f. Device & Usage Information
IP address, browser type, operating system, referring URLs, pages visited, time and date of visits, and other technical information collected via cookies or analytics tools.
2. How We Collect Your Information
We collect personal information in the following ways:
Directly from you, when you provide it (for example, by making a purchase, creating an account, or contacting us).
Automatically, through cookies and analytics when you browse our Site.
From service providers, such as Squarespace, shipping providers, and payment processors who process information on our behalf.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and improve our Services, including fulfilling orders, processing payments, shipping products, and personalizing your shopping experience.
To communicate with you, such as responding to inquiries, sending order updates, or providing customer support.
For marketing and promotions, including sending you updates, offers, and product news (you can opt out anytime).
To maintain security, prevent fraud, and ensure the integrity of our Services.
To comply with legal obligations, such as tax or consumer protection laws.
We will only process your personal information when we have a lawful basis for doing so, including your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests.
4. Disclosure of Personal Information
We may share your information in limited circumstances, including:
With Squarespace Payments and related service providers (for hosting, analytics, and payment processing).
With shipping and fulfillment partners, to deliver your orders.
With professional advisers, such as legal or accounting professionals when necessary.
In connection with business transactions, such as a sale, merger, or acquisition.
As required by law, to comply with legal obligations or respond to lawful requests.
We do not sell or rent your personal information to third parties.
5. Cookies and Analytics
We use cookies and similar technologies to operate our Site efficiently and improve your browsing experience. These may include:
Essential cookies, for site functionality (e.g., cart and checkout).
Analytics cookies, for performance insights (e.g., Squarespace Analytics, Google Analytics).
Marketing cookies, to show relevant offers or ads (only if you consent).
You can manage or disable cookies in your browser settings. Please note that disabling essential cookies may affect Site functionality.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected — for example, to complete transactions, comply with legal requirements, or resolve disputes.
7. Security
We use reasonable technical and organizational measures to safeguard your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
8. Your Data Protection Rights (UK GDPR)
Under the UK General Data Protection Regulation, you have the following rights:
Right of access – Request copies of your personal data.
Right to rectification – Request correction of inaccurate or incomplete data.
Right to erasure – Request deletion of your data where legally permitted.
Right to restrict processing – Request limits on how your data is used.
Right to data portability – Receive your data in a structured, machine-readable format.
Right to object – Object to data processing based on legitimate interests or direct marketing.
Right to withdraw consent – Withdraw your consent at any time where processing is based on consent.
You can exercise these rights by contacting us using the details below. We may ask for verification of your identity before responding.
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.
9. Children’s Privacy
Our Services are not directed toward children under the age of 16. We do not knowingly collect personal information from minors. If you believe your child has provided us with personal data, please contact us to request deletion.
10. International Data Transfers
Although we are based in the United Kingdom, our service providers (including Squarespace and payment processors) may store or process your data outside the UK. When doing so, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your information in accordance with UK data protection laws.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the new “Last Updated” date. Please review this page periodically for any updates.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Runestone Miniworks
Maidstone, United Kingdom
📧 Email: info@runestoneminiworks.com
🌐 www.runestoneminiworks.com
For the purposes of applicable data protection laws, Runestone Miniworks is the data controller of your personal information.